we understand that computers are our specialty--and not everybody else's area of expertise. If you're having computer problems and don't even know where to start, give us a call . We promise that when you call for computer technical support, you will deal with techs who are friendly, knowledgeable, and honest about your situation.
First of all, we'll tell you just what we're going to do, and what we estimate the cost to be in advance. Other companies will often take advantage of the fact that many of their clients aren't computer experts; but we're understanding and accommodating of that fact, and we will never abuse your trust. Our reputation for skill and integrity precede us, and they are the reason that we get so much repeat business.
If your situation is dire, we'll be frank with you about it. Many times on older machines or badly damaged systems, it will end up being more cost effective to simply buy new machines or new hardware than to attempt to fix the myriad problems. If this is the case, we'll tell you from the start, instead of spending hours attempting to fix a computer system that's in a hopeless state.